Privacy Policy - GDPR



Pit Stop Promotions takes the storage and use of personal data very seriously. This privacy policy details the type of information we process and store, and how that might affect you.

Pit Stop Promotions complies with the General Data Protection Regulations 2018 (GDPR).  We may update this privacy policy periodically and the latest version will be posted on to our website, at which point any changes will be immediately effective. Who we are?

Pit Stop Promotions operates from our premises at 21a Ferndown Northwood Hills HA6 1PQ and via our website

Our contact telephone number is 020 8868 4478 but please note we are having some issues with voice mail so please use the contact form or e-mail us at

How and when we collect your personal data:

During your business with us we collect personal data such as your Company name, name, address, telephone numbers and email addresses. Visitors to our website will also provide certain information to us via cookies which may include your IP address, geographical information, etc.

CCTV operates throughout our premises, both inside and out, and those images are stored for security and automatically overwritten every 2 weeks or less, subject to activity.

What personal data do we process and why?

We collect your name, address, telephone number and email address under the following circumstances:

1. From the web-form or contact pages on our website
2. Via telephone or email with a request for information or a quote
3. You ask to be placed on our mailing lists

We collect this information for legitimate business reasons and store the information in line with legal requirements. Pit Stop Promotions operate email mailing lists to only provide you with details of forthcoming events which may be of interest to you. For this we collect your name and email address. You are free to opt out from our marketing mailings at any time by replying and asking us to remove you.

Our website may use cookies. Cookies are text files that gather information about your browsing on our website to help make your browsing experience better.  You can view our Cookie Policy at the bottom of this page. It is possible to disable cookies by changing the settings on your browser but this may affect your user experience. The information we collect will include your IP address and browser type and pages visited.

Our offices and business premises are both protected by CCTV for the safety of our employees, customers and visitors. CCTV images are stored for a reasonable amount of time and may, in the case of theft for example, be passed to third parties if they have and can prove a legal right to access. The right to reproduce images remains with Pit Stop Promotions. We collect these images for legitimate business reasons and use it for the prevention of crime.

Access to Data:

It is essential that staff with the relevant permissions have access to your data to efficiently run the business. Staff only have access to the hard copy of a booking form at the time of your event and these are returned and retained by Pit Stop Promotions. All our computers are password protected.

Retention of Data:

Pit Stop Promotions will securely store data for the periods laid out in their Data Retention Schedule which in most cases is seven years or in line with relevant laws or regulatory obligations (for instance HMRC).

Transfer of Data:

Pit Stop Promotions will never release your information to third parties to use for their own purposes. Exception would be requests from an authorised agency such as the Police or similar. We do not transfer your data to other websites although we may have links on our own website to others and we would recommend that you check their privacy policy before providing any personal information.

How do we keep your data secure?

We take all appropriate and reasonable steps to keep your data secure by means of physical protection, passwords, anti-virus protection and staff training. We also use secure cloud services from Microsoft, Samsung and Apple.  

Access to your data

You have a right of access to your personal data that we hold and can have any inaccuracies corrected.  This can be obtained by completing a Subject Access Request (SARS) and providing proof of your identity.  This should be forwarded for the attention of Mr B Steptoe at Pit Stop Promotions, 11 Lime Grove Ruislip HA4 8RH

Your Consent

By submitting any personal information to us you consent to the use of information as set out in this privacy policy.  We reserve the right to amend or modify this privacy policy and if we do so we will post the changes on our website.  It is your responsibility to check this privacy policy every time you submit information to us.  Your use will signify that you agree to any such changes. You have a right to request withdrawal of consent at any time.

Your right to be forgotten and withdrawal of consent Under Article 17 of the GDPR
Individuals have the right to have personal data erased. This is also known as the 'right to be forgotten'. The right is not absolute and only applies in certain circumstances, details of which can be found on the Information Commissioner's Office Website. We will action any right to be forgotten within one month of the request being made to us unless we have a legal obligation to keep or in the exercise or defence of legal claims.

Contact Information

If you have any queries regarding our Privacy Policy please contact the office by telephone or email.

Telephone:         020 8868 4478

You may also contact us on the above in respect of any complaint relating to the processing of your personal data.  You may also raise a complaint with the Information Commissioner's Office.

Pit Stop Promotions Cookie Policy

A cookie is a text file sent by a web server - a device where one or more websites are stored - to a web browser, and stored by the browser. The text file is then sent back to the web server each time the web browser requests a page from the web server. This enables the web server to identify and track the web browser and provide richer user experiences for visitors to a web site. If you choose not to accept cookies, then only the standard session cookie will load and be active until you close your web browser, the website will not function as intended and some facilities will be unavailable.

Most browsers allow you to refuse to accept cookies. For example, in Internet Explorer you can refuse all cookies by clicking: "Tools"> "Internet Options" > "Privacy", and selecting "Block all cookies" using the sliding selector. This choice will, however, have a negative impact upon the usability of many websites, including this one. Most browser companies provide instructions on disabling cookies on their web sites. You can learn more about cookies at

Updated 18th July 2019